Front Page / Bonner Program Resources / Managing Community Partnerships / Overview
Managing Community Partnerships
Overview | Guides | Campus Examples | Documents to Download
Well-developed community partnerships are necessary for creating change within our local communities, nation, and even world. The Bonner Program rests on a commitment to meaningful, long-term service commitments to the partners and communities with which we work. These relationships are intended to be intentional and reciprocal. Each campus program develops a long-term approach, working with key partners year after year. This dedication to our partners promotes more significant change, resource development, and capacity building in our communities—as well as allows for personal and professional growth for each volunteer.
What you will get from this page
- A clear way to think about levels of partnership (from 1-time projects to deep, multi-year partnerships)
- Practical guidance for communicating expectations with community partners and students
- Examples of capacity building projects that are appropriate for Bonner placements and teams
Levels of Community Partnerships
For the purposes of the Bonner Scholars Program, “community service” is defined as service provided to individuals or communities to meet social, educational, or environmental needs. This service may be provided directly or indirectly through a student-initiated project or a project sponsored by a non-profit or government agency.
Since the Bonner Program rests on a commitment to meaningful, long-term service relationship to the partners and communities with which we work, the following are different levels of partnerships. For each level, it is recommended that you include the annual completion of the Opportunity Forms and Accomplishment Forms.
Level 1: 1x Service Project Partnerships
Definition: A short-term or exploratory connection (often tied to a single event, course, or one-time project).
- Few student volunteers (including Bonners)
- Clear understanding of mission, programs, and structure
- Discussion of the Bonner Developmental Model
- Example: Day of service, winter term course
What success looks like: clear scope, clear supervision plan for the event/project, and a documented follow-up decision (repeat, deepen, or conclude).
Level 2: Regular Service Partnerships
Definition: A consistent placement relationship with an identified liaison and regular communication.
- Clear partnership plan (ideally 1+ year commitment)
- Agency working to develop a team (at least three students) with developmentally distinct positions (working towards more)
- Clear liaison; regular communication; experimental faculty roles
- Example: Direct service plus some capacity-building (CB) projects
What success looks like: regular check-ins, agreed student roles, and continuity across semesters.
Level 3: Project-based Partnerships
Definition: A partnership that intentionally combines direct service with defined capacity building projects and shared planning.
- Engages students across teams with clear roles (direct service and capacity building)
- Ongoing connection with at least one faculty member
- Partners help train students; annual plan and evaluation
- Example: Progress to capstone or CB projects guided by partners and staff/faculty
What success looks like: an annual plan, clear deliverables, and partner input on evaluation.
Level 4: Deep Partnerships
Definition: A multi-year, strategic relationship where partners function as co-educators and co-planners, often across multiple programs or initiatives.
- Sustained engagement with teams/students
- Long-range (multi-year)
- Strategic plan (or collective impact focus)
- Partners as co-educators (collaborative work with faculty)
- Example: Ongoing projects through Bonner, courses, Consulting Corps
What success looks like: shared goals, documented strategy, ongoing evaluation, and sustained engagement beyond individual students.
Types of Community Partners
Because of the long-term nature of partnerships cultivated by the Bonner Program and campus centers, the schools, nonprofit and government partners can count on having a range of different supports including:
- Regular student volunteers (or staff and faculty as well)
- Program or site coordinators (who help train and manage volunteers)
- Capacity Building projects (like writing curriculum, launching a program, raising money, or doing needed research)
- Connections with faculty and coursework
- Participation in public education or advocacy campaigns designed to raise awareness on an issue or mobilize people
The chart below captures how this work might also be conceived up in a developmental progression.

A partner for the Bonner Foundation could be not just one organization, but an organizational partnership. For any organization, working in a organizational partnership can be difficult, costly and take more time than working in isolation. There are many ways of working in a organizational partnership with others organizations:
- One first stage can be to work in a cooperative approach, primarily on sharing information and expertise. In this stage of the relationship, participants are loosely connected so their contribution to the relationship is low.
- The second stage is the coordinated approach, where the parties realized the need to work together to meet a set goal. Although involved in setting joint policies and programs, organizations still enjoy a high degree of freedom.
- The collaborative approach is characterized by a strong and highly interdependent relationship, whereas we could say that the collective impact is the top-notch collaboration model.
| Stage | What it looks like | What Bonners might do |
|---|
| Cooperative |
Sharing information and expertise; organizations are loosely connected. |
Support communication, create shared notes/resources, help with outreach. |
| Coordinated |
Organizations work toward a goal together while maintaining high independence. |
Support meeting logistics, track commitments, build shared calendars and tools. |
| Collaborative |
Strong, interdependent relationship with shared work and joint planning. |
Support joint project planning, shared evaluation tools, and communications. |
| Collective impact |
High-alignment collaboration with shared measures, continuous communication, and mutually reinforcing activities. |
Support shared measurement, data dashboards, and coordination infrastructure. |
Although cross-sector participation is widely present in collaborations, it may not always be found in the first steps of this continuum. Cross-sector collaboration is a key factor in addressing complex problems as hunger, poverty or education. Being part of a cross sector organizational partnership will help Bonners have a wider vision of the causes that generate poverty and social injustice, while understanding the implication of different stakeholders (e.g. private sector, public agencies, non-profits, communities or schools).
Communication with Community Partners for Capacity Building Projects
Community Partners are gaining access to motivated, trained, students that serve ten hours per week for multiple years. It is important that as your campus forges partnerships with community organizations they understand that they also serve an important role as co-educators for your Bonner students. The developmental model, campus calendar, goal tracking, and accountability measures are all helpful components to communicate every time a student begins working at a site. By discussing the model and their needs with partners, you can identify potential capacity building projects that students (as well as faculty and staff) can undertake in their engagement. Below are some examples, organized by typical types of partners and projects.
1. Volunteer Management – Volunteer Tracking and Recruitment System
Partner type: Direct service provider (after‑school program)
Project: Design and implement a volunteer tracking and recruitment system.
Deliverables might include:
-
A streamlined check‑in/check‑out process and tracking spreadsheet or database
-
Updated volunteer application, intake, and placement forms
-
A basic volunteer recruitment plan (channels, messages, annual calendar)
Impact: Improves volunteer supervision and tracking, increases reliability of volunteer coverage, and strengthens the program’s ability to report outcomes to funders.
2. Training & Program Development – Curriculum and Training Manual
Partner type: Youth development nonprofit
Project: Develop a curriculum and companion training manual for an enrichment program (for example, STEM, college access, or arts).
Deliverables might include:
-
A set of modular lesson plans with learning objectives and activities
-
A training guide for staff and volunteers on how to deliver sessions consistently
-
Simple evaluation tools (pre/post questions, feedback forms)
Impact: Enhances program quality, makes it easier to onboard new staff and volunteers, and supports scaling the program to additional sites.
3. Fundraising – Grant Prospect Research and Proposal
Partner type: Small community organization or collaborative
Project: Research grant prospects and help draft at least one full proposal.
Deliverables might include:
-
A prospect list with 10–15 aligned funders and deadlines
-
A reusable grant narrative (organizational description, need statement, program description, outcomes)
-
One complete proposal tailored to a priority funder
Impact: Increases the organization’s ability to secure new funding and provides a template they can adapt for future proposals.
4. Communications – Website and Social Media Refresh
Partner type: Community clinic or advocacy group
Project: Redesign and update the organization’s basic web and social media presence.
Deliverables might include:
-
A refreshed website structure and updated content (about, services, contact, donate, get involved)
-
A simple social media content plan (key messages, sample posts, 3‑month calendar)
-
Branded flyers or one‑page handouts that align with the online materials
Impact: Improves how the organization communicates with clients, volunteers, and donors, and expands their reach to new audiences.
5. Research – Community‑Based Data and Issue Brief
Partner type: Local collaborative (for example, homelessness or food security coalition)
Project: Conduct community‑based research and prepare a concise issue brief.
Deliverables might include:
- A short literature and policy scan (current studies, best practices, local data)
- A survey or interview protocol and summarized findings
- A 3–4 page issue brief with data visualizations and recommendations
Impact: Provides collaboratives with evidence they can use to guide strategy, inform member agencies, and support advocacy or funding requests.
6. Program Evaluation – Outcomes and Assessment Plan
Partner type: Education or workforce development program
Project: Design a basic evaluation plan and tools for tracking outcomes.
Deliverables might include:
-
A logic model or theory of change that connects activities to outcomes
-
Simple pre/post or follow‑up instruments and a data collection plan
-
Templates for summary reports (charts, key metrics, narrative)
Impact: Strengthens the program’s ability to demonstrate impact, improve quality, and meet funder or accreditor reporting requirements.
7. Collaborative Support – Meeting Infrastructure and Shared Tools
Partner type: Multi‑agency collaborative or coalition
Project: Build the infrastructure needed to coordinate regular collaborative meetings and shared information.
Deliverables might include:
-
A standardized meeting agenda and minutes template
-
A shared contact and email list, plus an email communication plan
-
A basic shared resource hub (for example, wiki or shared drive) with key documents, data, and calendars
Impact: Increases efficiency and clarity in collaborative work, makes it easier for members to participate, and supports sustained, collective action.
Communication with Students
Whether students are placed with community partners or if they have the opportunity to choose them, it is important as administrators to articulate the expectations of each site. Through a sound orientation in conjunction with community partners, students will understand what is expected of them and whom to reach out to should any concerns or problems arise. Students should also be made aware of the student development model, accountability measures, goal setting expectations, and advising opportunities. Establishing this from the beginning will aid in student feeling supported and confident in their work with community partners.
Through Bonner Programs across the network, Bonner Scholars and Leaders are engaged to work with non-profit, governmental, and education partners. Additionally, centers and programs engage other students, faculty, and stakeholders from across campus in addressing the unmet needs of local community partners and assisting in their organizations’ programs. Because students can be involved with the same partners for multiple semesters and even years, they can take on a variety of roles and projects. These capacity-building roles often involve more complex program, organizational, and project development functions, such as curriculum development and resource development. This resource guide provides some useful steps and resources to help you expand these opportunities for your students and community partners.